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Archive for the ‘Vista’ Category

Problem:  On a home network you can see the remote computer, can access certain files but can’t access all of the directories/files.  You get a message that includes the statement “Not enough server storage is available to process this command.”

Solution:  You need to edit the registry key IRPStackSize.  Before proceeding, it is highly recommended that you first back-up the registry.  To learn how to do so, click here

The official Microsoft support page for this issue can be found here.

Here’s what you need to do:

1.   Open the registry editor.  To learn how to do so, click here.

2.   Navigate to the following key:  HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\LanmanServer\Parameters

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Problem: Using File Explorer on one computer (the local computer), you can access another computer (the remote computer) on your home network but can’t modify, delete or copy files.

Reason: Security/sharing isn’t set properly on the remote computer.

Solution: Here’s how to fix it.  Note, these instructions are for Microsoft home networks set-up as a workgroup.

1.  Open File Explorer on the remote computer.
2.  Highlight the root director (typically C:) and right click.
3.  Select Properties.
4.  Click on the Security tab

cpropertiessecurity

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Problem:  You purchased a new computer.  Microsoft Office 2007 is pre-loaded and you want to remove it.  You go to Add/Remove Programs but that doesn’t work to remove this suite of software. 

Solution:  For Lenovo machines, follow this link:  http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-69040.

Follow this link for Microsoft’s instructionas as to how to remove Office 2007 from your computer:  http://support.microsoft.com/kb/928218/en-us.  Note that these directions are somewhat complicated and not well written.  I strongly recommend contacting your computer manufacturer for help on this.

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Problem:  You want to remove a program that doesn’t show up in Windows’ Add/Remove Program feature (or you have used this feature and the program has not been completely removed).

Solution:  Remove the program manually. 

Here’s how:

1.  Create restore point on your computer.

2.  As you will be editing the registry, back-up the registry.  Click here to learn how.

3.  Because the following steps may impact other applications on your computer, I recommend backing up your entire computer but, that said, I have used this procedure several times with no problems.

4.  Find the directory for the application (typically under c:\program files) and delete the directory.

5.  Open RegEdit (type regedit in the Run box in XP or Vista or type regedit in the Vista search box).

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Autorun allows programs to automatically start running when you place a CD/DVD in your optical drive.  While this is often a good thing (or at least neutral), if there is a malicious program on the CD/DVD, it too will automatically run.

If you disable autorun, programs will not automatically run when you insert a CD/DVD.  Rather, a dialogue box will open asking if you would like to run the program.  While a bit less convenient, it is more secure.

In order to disable autorun in XP/Vista you will need to edit the registry and, as always, it’s a good idea to back-up the registry before making any changes.  Click here for instructions on how to back-up the registry.

Here’s how to disable autorun in XP/Vista:

1.  In XP, click Start – Run (in Vista click Start and type “regedit” in the search box, click OK in the User Account Control warning box if that box opens).

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Problem:  I downloaded the Silverlight installer and installed the program on my Vista Home Premium machine.  However, when I go to a website and click on a Silvelight application, I get a message telling me that I have to install Silverlight.

I have re-booted, removed/re-installed, etc.  No luck.  Finally got this answer from Microsoft.  Hope it helps you.

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