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Archive for the ‘xp’ Category

Problem:  A computer on your home network can be seen on a remote computer on the same network but is requiring a log-in to access the files (and, possibly, even with accurate log-in, you still cannot access the files on the remote computer).

Solution:  First, make certain that both computers are using the same user name and password.

Second, ensure that Simple File Sharing is not enabled on the remote computer.  To do so, do the following:

a.  Open Windows File Explorer by right clicking on the Start button and selecting Explore.

b.  On the menu bar, select Tools and Folder Options.

c.  Click on the View tab.

d.  On Advanced Settings, scroll to the bottom and make certain that Use Simple File Sharing (Recommended) is un-checked.

e.  Click OK

This should solve the problem.

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Problem:  Can’t access a computer (remote computer) from another computer (local computer) on a home network (using Windows Workgroups).

Solution:  Make sure that the user name and password for both computers are the same.

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Problem:  In a home network (using workgroups) occassionally, for reasons unknown to all, certain computers on the network are no longer visible unless you type \\computername into Windows Explorer.  Here’s how to fix it:

1. Determine which machine is master browser:

a. Obtain and install browstat.

i.  Visit PCChuck’s Network for info on browstat and to download the file.  Alternatively, download the file from

http://www.dynawell.com/download/reskit/microsoft/win2000/browstat.zip.

ii.  Unzip browstat.exe and place it in a directory of your path such as c:\windows.

b. Open DOS screen

i. To do so, Start – > Run and type CMD, press Enter

ii. Type browstat status workgroup (note that for workgroup, type in the name of your workgroup, the default is indeed, workgroup)

iii. A bunch of information will be returned. One of them will be: “Master browser name is: computername

2. Make sure that only one computer on your network is the master browser. Also, make sure that the master browser has not been set to a non-pc such as an attached storage, etc.

3. If a non-pc is set as the master browser, turn off that device.

4. If more than one PC is the master browser, select which PC you want as the master browser (select one that is typically on most often) and disable master browser services on the others (in fact, it’s a good idea to disable master browser capability on all but one of the PCs on your network). To do so, see step 5.

5. To disable master browser services on a PC, do the following:

a. At the PC that will not be the master browser, click on Start – > Run and type services.msc, press Enter.

b. Right click on “Computer Browser” and select Properties.

i.  On the Startup Type dropdown menu, select Disabled.

ii.  On Service Status, click on Stop.

iii.  Click on OK.

c. Close services.

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Problem:  On a home network you can see the remote computer, can access certain files but can’t access all of the directories/files.  You get a message that includes the statement “Not enough server storage is available to process this command.”

Solution:  You need to edit the registry key IRPStackSize.  Before proceeding, it is highly recommended that you first back-up the registry.  To learn how to do so, click here

The official Microsoft support page for this issue can be found here.

Here’s what you need to do:

1.   Open the registry editor.  To learn how to do so, click here.

2.   Navigate to the following key:  HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\LanmanServer\Parameters

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Problem: Using File Explorer on one computer (the local computer), you can access another computer (the remote computer) on your home network but can’t modify, delete or copy files.

Reason: Security/sharing isn’t set properly on the remote computer.

Solution: Here’s how to fix it.  Note, these instructions are for Microsoft home networks set-up as a workgroup.

1.  Open File Explorer on the remote computer.
2.  Highlight the root director (typically C:) and right click.
3.  Select Properties.
4.  Click on the Security tab

cpropertiessecurity

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Problem:  You purchased a new computer.  Microsoft Office 2007 is pre-loaded and you want to remove it.  You go to Add/Remove Programs but that doesn’t work to remove this suite of software. 

Solution:  For Lenovo machines, follow this link:  http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-69040.

Follow this link for Microsoft’s instructionas as to how to remove Office 2007 from your computer:  http://support.microsoft.com/kb/928218/en-us.  Note that these directions are somewhat complicated and not well written.  I strongly recommend contacting your computer manufacturer for help on this.

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Problem:  You want to remove a program that doesn’t show up in Windows’ Add/Remove Program feature (or you have used this feature and the program has not been completely removed).

Solution:  Remove the program manually. 

Here’s how:

1.  Create restore point on your computer.

2.  As you will be editing the registry, back-up the registry.  Click here to learn how.

3.  Because the following steps may impact other applications on your computer, I recommend backing up your entire computer but, that said, I have used this procedure several times with no problems.

4.  Find the directory for the application (typically under c:\program files) and delete the directory.

5.  Open RegEdit (type regedit in the Run box in XP or Vista or type regedit in the Vista search box).

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